The information on this page refers to all our policies published and available to the users of our services.
1. General terms about our policies and services
1.1 Our policies are for our benefit and your benefit, and are not intended to benefit, be enforceable or subject to the consent of any third-party.
1.2 We reserve the right to discontinue or alter any or all of our services, and to stop publishing or updating our website and social media channels at any time, at our sole discretion and without notice or explanation.
1.3 You will not be entitled to any compensation following the discontinuance or alteration of any services.
1.2 All our policies and terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to a contract under these policies shall be subject to the exclusive / non-exclusive jurisdiction of the courts of England.
2. Policy breaches
2.1 If you breach our policies or terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more warnings via email or text;
(b) temporarily or permanently suspend access to your account;
(c) request ID so we can verify your identity;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website.
2.2 Where we suspend, prohibit or block your access to a part or the entirety of our website, you must not take any action to circumvent such suspension or prohibition or blocking, including without limitation creating and/or using a different account.
3. Limitations and exclusions of liability
3.1 The limitations and exclusions of liability set out in this section cover all our current policies or terms and conditions.
3.2 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature or any loss arising out of any event or events beyond our reasonable control, including business losses, loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. This also includes loss or corruption of any data, database or software or any special, indirect or consequential loss or damage.
3.3 You accept that we have an interest in limiting the personal liability of our employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or our terms and conditions.
4. Copyright notice and trademarks
4.1 Copyright People for Research Ltd 2024.
4.2 We, together with our licensors, own and control all the copyright and other intellectual property rights available on our website, social media channels and offline.
4.3 The name People for Research Ltd, our logos, our other registered and unregistered trademarks and designs are trademarks belonging to us. Unless specifically and individually stated, we give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.
4.4 The third-party registered and unregistered trademarks or service marks on our website, social media channels and offline are the property of their respective owners and, unless stated otherwise in our policies and terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
5. Amendments
5.1 We may update our policies or terms and conditions from time to time by publishing a new version on our website. If we decide to do so, we may notify you of changes by email.
5.2 We advise all users of our services and digital platforms to check the Policies section of our website occasionally to ensure you are happy with any changes or amends.
5.3 Using our services and digital platforms after the publication of revised policies and terms and conditions means you agree to all changes made.
5.4 If a section or sections of our policies are determined by any court or other competent authority to be unlawful and/or unenforceable, the remaining sections or terms will remain in effect.
6. PFR website
6.1 When using our website, you may:
- view, download and/or print pages from our website to keep or share for non-commercial purposes;
- share content from our website, as long as you obey copyright law and other intellectual property rights subject to the other provisions of this policy;
- share our emails in print and electronic form with anyone, as long as the emails remain unchanged.
6.2 When using our website, you may not:
- edit or otherwise modify any material on our website, except as expressly permitted by this policy;
- sell, rent, sub-license, display, exploit for commercial purposes, redistribute, republish material from our website;
- take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
- use our website in any way that is unlawful, illegal, fraudulent or harmful;
- use our website to copy, store, host, transmit, send, use, publish or distribute any malicious computer software;
- conduct any systematic or automated data collection activities on or in relation to our website;
- use data collected from our website for any direct marketing activity or to contact individuals or organisations.
6.3 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
6.4 Our website uses cookies. To find out more about this, please read our Cookies Policy.
7. Registration and accounts
7.1 To be eligible for a valid account on our website, you must be a resident in one of the countries supported by our phone verification system. If you reside in a country not covered by phone number verification, please sign up here.
7.2 Although there is no official minimum age to sign up for paid research, most of our clients specifically request that all participants are over 18 and the Market Research Society’s Code of Conduct demands that we get parental authorisation before inviting individuals younger than 16 years old to take part in research.
7.3 You must not allow any other person to use your account to access the website and you must not use any other person’s account to access the website. We advise you to immediately notify us via phone or email if you become aware of any unauthorised or accidental use of your account.
7.4 Registered users with a PFR account will have access to additional features on our website, which include, but are not limited to:
- the ability to complete and update a detailed personal profile on our website;
- the ability to apply to paid research opportunities.
7.5 You acknowledge that we cannot be held responsible and you will not hold us liable for the behaviour of our users, either on or off the website, and we cannot guarantee that any information provided by a user is true, accurate, complete, current and not misleading.
7.6 All information that you supply as part of your personal account must be true, accurate, current and non-misleading.
7.7 We advise you to keep your personal profile on our website up to date, otherwise we might not be able to invite you or include you in paid research studies.
7.8 You must not create more than one account on our database. If you do so, our system will detect the duplicated account and temporarily or permanently block or close it.
7.9 You must use a real phone number to create an account on our system. Any accounts flagged due to use of fake phone numbers will be closed.
7.10 If a participant takes part in paid research or completes a paid task while providing fake information on their profile or during the application process, PFR reserves the right to not pay the incentive.
8. User IDs and passwords
8.1 If you register for an account on our website, you will be asked to provide an email address that will become your username, and to create a password. These will become your login details.
8.2 You must not use your account or user ID for or in connection with the impersonation of another person.
8.3 You must keep your log in details confidential and we advise that you immediately notify us via phone or email if you become aware of any disclosure of your password or breach of your account.
9. Cancellation and suspension of account
9.1 We may temporarily suspend or permanently close your account, or edit/update your account details at any time without notice or explanation.
9.2 You may close your account on our website by clicking the ‘Close account’ link at the bottom of your profile or request this via email to support@peopleforresearch.co.uk.
9.3 Closing your PFR account does not mean your personal data will be deleted – if you wish to do this, please email gdpr@peopleforresearch.co.uk and request the permanent deletion of your data. For more information on how we handle your data, please read our Privacy Policy.
10. Your feedback and content
10.1 From time to time, we may ask you to share your feedback and opinions with People for Research. This could be about your experiences on our website, our social media channels, after taking part in paid research, etc.
10.2 You agree that if you share any feedback or content with us in relation to your experiences on our platforms or after taking part in paid research, PFR are authorised to use your feedback (including direct quotes) across, but not limited to, our blogs, website, social media channels and digital or physical collateral.
10.3 Your feedback or content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
10.4 You must not share with us any content that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
10. Third-party websites
10.1 Our website may include hyperlinks to other websites owned and operated by third-parties – such hyperlinks are not recommendations.
10.2 We have no control over third-party websites and their content, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. Competitions
11.1 From time to time we may run competitions, free prize draws and/or other promotions on our website and social media channels.
11.2 Competitions will be subject to separate terms and conditions, which will be made available to you.
12. Statutory and regulatory disclosures
12.1 Our website and social media channels are owned and operated by People for Research Ltd.
12.2 We are company partners and subscribe to the Market Research Society’s Code of Conduct, which can be consulted electronically here, as well as Fair Data certified and an ARS Accredited Company.
12.3 We are registered at Companies House with registration number 3734502 and our VAT number is 736582312.
12.4 Our registered office and principal place of business is at Suite 302, QC30, Queen Charlotte Street, Bristol, BS1 4HJ. You can contact us by writing to this address.
12.5 You can also get in touch with us by emailing support@peopleforresearch.co.uk or by telephone on 0117 921 0008.
12.6 If your query is specifically about GDPR, please email gdpr@peopleforresearch.co.uk.
12.7 If you learn of any unlawful material or activity on our website and social media channels, or any material or activity that breaches these terms and conditions, please let us know by emailing support@peopleforresearch.co.uk.